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Subscription and billing

Plan changes, payment details, and invoices all happen in a Stripe billing portal you open from inside Turfile. There’s no in-app plan picker.

The plans

Section titled “The plans”
PlanSeatsStorageNotes
Basic3100 GBPermission controls locked; segmentation and drone tools not included
Standard10500 GBAll features
Pro301 TBAll features
EnterpriseUnlimited—Billed yearly, managed through your enterprise agreement

Started on a trial? Billing picks up when the trial ends.

Open the billing portal

Section titled “Open the billing portal”

  1. Open the Account panel from the toolbar and switch to the Property tab.

  2. Find the Subscription card. It shows your plan; the Utilization bars below show your storage and seat usage.

  3. Click Manage Subscription (it reads “Opening…”). Your Stripe billing portal opens in the browser.

  4. Manage your plan and payment details there. Stripe returns you to Turfile when you’re done.

Upgrading raises your seat cap and storage immediately, which clears “Seat cap reached. Upgrade to add more teammates.” in the Team tab.

On Enterprise?

Section titled “On Enterprise?”

The Subscription card says “Billing is managed through your enterprise agreement.” Talk to your Turfile contact for billing changes.

If something’s not working

Section titled “If something’s not working”

“Billing portal is limited to owners.” Only an Owner can open the portal. Find your Owner, or have them promote you.

“Billing profile is still syncing. Please try again in a moment.” Common right after checkout. Wait a minute and click Manage Subscription again.

“No property linked to this account.” Finish property setup first.

“Billing portal is not configured yet.” The billing setup isn’t complete on our side. Contact support@turfile.com.

“Failed to open billing portal.” Try again; if it persists, contact support@turfile.com.

Section titled “Related”